Frequently Asked Questions
Do you provide food?
Yes. For breakfast there is a choice of cereal or toast. Lunch is provided by the school and there is a choice of hot or cold meals. A snack is provided in the afternoon: the children can choose from healthy options such as cereal bars, yogurts, cheese and biscuits, bagels, pitta etc. There is also unlimited fruit, crudities and dips. Drink options are milk or water.
Do you cater for dietary requirements?
Yes. There is a section on the registration form to complete. If a child has an allergy we ask the school to provide food which is suitable. We also have a list of children with allergies displayed in the Kidzone kitchen for all Kidzone staff to check.
What activities do you provide?
In the holiday club we have one art/activity/game in the morning and afternoon of each day. The children are asked if they would like to join in or they can continue free play. During the holidays we make full use of the schools facilities, sports hall, swimming pool, tennis courts, gym and the fields. In holiday club we have themes and topics and base the activities around them.
Do you go on trips?
Yes. In most holiday club periods we run optional trips, usually once a week. There is normally an extra charge for trips and a consent form would need to be completed. Our latest holiday programme is available on the Useful Documents page.
Do you separate the children by age?
No. Due to each room having a different purpose the children find their own natural balance of where they want to be such as younger children in the role play and construction room and the older children in the computer suite and games room.
How do I register a child?
If you wish your child to attend Kidzone, please download the Registration form and the Kidzone Parent Contract found on the Downloads page, complete and return via email or post.
If you have any queries, require further information or would like to visit please do not hesitate to contact us.
How do I book?
After you have registered your child with us, you can book over the phone on 01204 434798 or you can email us firstname.lastname@example.org.
How do I pay my fees?
If your child attends Bolton School an invoice will be sent stating the sessions attended at the end of the month. Each invoice must be paid within 10 days from the document date. Fees for non-Bolton School pupils must be paid in advance. Payment can be made by cash, childcare vouchers, cheques, BACS and Debit/credit card. For more information on how to make a payment or if you have a query about an invoice, please contact the Bolton School Finance Department on 01204 434729.
What happens if I collect my child after 6pm?
Late collection will attract a penalty of £20.00 for each 15 minutes or part thereof when collected after the stipulated time. We regret that once a child has been collected late on three occasions it will be necessary to refuse the future use of our services.
What if I cancel a place?
We operate a cancellation policy. It states that cancellations must be made 24 hours in advance, failure to do so will incur payment in full. Fees will not be waived through absence or sickness.
How many children are you allowed in the building?
We are registered to receive 80 children at one time.
Have you been inspected?
Yes. Our last inspection was undertaken by the Independent Schools’ Inspectorate (ISI) in 2016 and we were given the overall grade of outstanding. We are now registered under Ofsted and are awaiting our first inspection.
What is Kidzone’s Ofsted Registration number?
Our registration number is RP534517.
What ratio do you work to?
One member of staff to every eight children.